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April 30, 2007

Toll Fraud Detection an Important Part of a Telecom Expense Management System

In the aftermath of 9/11, security has become a major concern for many companies. An important aspect of this is the protection of telephone systems from toll fraud. reports that the FBI and FCC estimate over $4 billion in losses due to toll fraud, with a typical incident amounting to around $30,000 in fraudulent long distance charges. Furthermore, the FBI considers that some of these infringements may compromise our national security. To be fully effective in fraud detection and prevention the use of an automated Telecom Expense Management (TEM) system is indicated.

A telecom system can be compromised in many ways, not all the result of hackers gaining unauthorized access. For example, one company set up an 800 number for traveling employees. Somehow, a group of prisoners found out about this 800 number and used it call their favorite 900 adult services. Thousands of dollars in call charges later the problem was discovered. Had the company placed a 900-number block on their telephone system, this would not have occurred.

Industrial espionage is another matter of concern. It has been estimated that employees are the culprit in 85% of corporate espionage cases. According to the American Society for Industrial Security, losses as a result of corporate espionage could amount to as much as $63 billion annually. Thus, it is important to have the ability to track the source and destination of a call, as well as the time it was placed and its duration.

Increased and continuous vigilance, such as the development of appropriate policies and closely monitoring telecom usage, can do a great deal to avert such catastrophes. Security threats require fast corrective action. Modern call accounting software systems can circumvent many of these threats. Advanced security features alert personnel about anomalies in usage. With the addition of real-time call detail records (CDRs) and advanced phone bill tracking features, a quality call accounting system can soon pay for itself due to telecom cost savings.

Author, Peter Verhoeff, writes articles on the business benefits of call accounting and call detail record technology. More information can be found at

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Cellular Phone Wallpaper Is Now Available

You have heard your teenagers talking about downloading wallpaper (also known as screensavers) to their cellular phones. You know what it is or at least you thought you did. Today with the advent of technology, a whole new vocabulary has been created. The easy way to describe this is that mobile phone wallpaper for your mobile is the same as for your computer, only smaller. Now, you are really confused. Think of it as a screensaver-something pretty to look at when you are not using the display.

The use of wallpaper is very popular on the new phones that have the larger color displays. You can download and customize screen savers from literally hundreds of different web sites on the internet. The majority of sites that provide downloads do charge a monthly fee for this service. Be sure to check out the 'fine print' before downloading anything for your phone-you might end up paying an exorbitantly high monthly fee.

So, why change the look of your cell phone? The cell phone is now more than a way to communicate. It has become the latest fashion accessory for many people. Most people want to show their individuality and by customizing their phone they are making a personal statement about their favorite sports team, singers, cartoon characters, animals, nature, cars, friends or family members, and many other topics.

The ability to customize your cell phone depends upon the make and model you have. Basically, phones made after 2002 offer more features but you need to check with your provider to see what will and will not work on your particular model.

You can even work with a web site that will take your personal photos, help you resize them and transfer them to your cell phones to use as your own personal screensaver. The ability also exists that you can set up your slide show-using dozens of pictures that will automatically change every few seconds.

Not sure how to start? You can work with an internet site to download what you need. Or, if you have a teenager in the house, get them to do it for you. They are the generation "in the know" when it comes to everything electronic-especially the cell phone and its features. They will enjoy teasing you about your inept abilities, but they also like knowing that in some areas they are smarter than you!

Now, what type of wallpaper do you want to put on your cell phone? The options are unlimited-and we do mean unlimited. There is nothing that can not be copied, resized and put on your color screen. Think about how you want to personalize your cell phone and then do it. It has never been quicker or easier to customize your cell phone.

You can even show off your new cellular phone wallpaper to your friends and associates. Amaze them and let them think that you set everything up yourself. Never admit your child did it for you-let them think you are smart enough to do it yourself!

For more cell phone information please visit - a popular cell phone website that provides tips, advice and cell phone resources. Don't forget to check out our page on cell phone wallpaper.

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